FORGOT SCREENLOCK PIN

[karlok]

Hello... I'm using SONY XPERIA Z1
What can I do if I forgot my screenlock PIN?
Do I need to reset the phone?

IF reset is needed, how can I reset my Z1 at home?

[gwhispererz]

Hi, are you prompted with option to enter your Gmail account username and password after numerous attempts?

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[karlok]

No.. I'm asked to type in my PIN password again and again ><

[gwhispererz]

You need to reset phone with PC Companion or Update Service. This process will erase everything from your phone.

http://www.sonymobile.com/gb/tools/pc-companion/

http://www.sonymobile.com/gb/tools/update-service/

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[karlok]

When I use the PC Companion, the phone cant connect to it. PC COmpanion has asked me to unlock the PIN but I had already forgotten it.

What should I do next?

[gwhispererz]

Update Service will work.

[karlok]

Ok.. I will try it!

[gwhispererz]

Don't forget your pin again or don't even set one.

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[karlok]

http://talk.sonymobile.com/t5/Xperia-Z1/Battery-performance/m-p/413429
Can you help me?

[gwhispererz]

Hi Karlok, just replied your other post.

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