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WiFi issue after 7.0 update

SOLVED
daanish_chawala
Visitor

WiFi issue after 7.0 update

Dual sim version. Won't connect to WiFi (always showing 'Authentication Problem') following 7.0 update. Issue persists across attempts on multiple networks. Tried all the usual troubleshooting steps. Anyone else having a similar problem?
1 ACCEPTED SOLUTION

Accepted Solutions
CameronT
Champion

@daanish.chawala,

Without mentioning what those troubleshooting steps were I can't be sure what you have and have not done. 

Does it do the same thing in safe mode?

View solution in original post

5 REPLIES 5
CameronT
Champion

Hi @daanish.chawala,

Have you tried forgetting the network and re-connecting to it?

You can do this by going to Settings > Wi-Fi > Tap and hold the Wi-Fi connection > Forget network.

daanish_chawala
Visitor

lol yes. as i mentioned, i have tried all the usual troubleshooting steps

CameronT
Champion

@daanish.chawala,

Without mentioning what those troubleshooting steps were I can't be sure what you have and have not done. 

Does it do the same thing in safe mode?

daanish_chawala
Visitor

Strange occurrence but good suggestion to boot in safe mode.  It worked in safe mode and continued to work after a normal reboot from safe mode.  Normal reboots before this hadn't solved the issue.  Thanks for the help,

CameronT
Champion

@daanish.chawala,

I am glad to hear that Slightly_smiling_Face Sometimes putting it into safe mode is all that is needed as it dumps the cache.