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Disable retail mode

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nonontb
Bezoeker

Disable retail mode

Hello,

I've tried to enter any code found in the forum to disable the retail demo app.

But it didn't work !

Anyone know the right service code or procedure to disable this mode on Z3 compact tablet WIFI 

Thanks in advance

Regards

Arnaud

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Thommo
Genius

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Uliwooly
Expert

@nonontb

if the code doesn't work then return it to the store.

Thommo
Genius

have you tried *#*#73556673#*#*

nonontb
Bezoeker

yes, I tried this code and nothing

Regards

Arnaud

Thommo
Genius

Do you have a demo device - Dial *#*#7378423#*#* then open Service info then Software info and reply with the customization number

nonontb
Bezoeker

My Bad ...entering the code did work after all

I've done it at least three times. I don't know if I mistyped it before or something else ...

Anyway after entering the code correctly, the Contacts Apps closed (it didn't the previous attempts) and the retail demo do not appear anymore when charging...Great !

Arnaud

PS : On a WIFI tablet, to make the dialer appears, refer to this post :http://talk.sonymobile.com/t5/Xperia-Tablet-Z/Retail-Demo/m-p/325563#M117

Thommo
Genius

I installed a 3rd party dialer app from the play store which works just as good

nonontb
Bezoeker

Well, even if I manage to disable the retail demo.

The customization number is : 1290_0438_R3C

Regards

Arnau

Thommo
Genius

So according to my list the latest firmware version available to you is 23.1.A.1.28/R3C and you have the Frech Generic firmware

nonontb
Bezoeker

I'll keep those information
Thanks for your time and replies

Regards,
Arnaud