Recovery CD won't recover (individual apps)

[earthling0001]

When I use the Recovery CD and choose the option to restore individual applications (I need to restore Giga Pocket), I get this error window appear with a red 'X':

"Cannot get the information required for installation"

The same happens when I try to restore all applications.

If I go to Start>Programs>Sony Vaio>Vaio System Info, no entries appear in the info.

Apparently my PC has forgotten it's a Vaio.

Please understand, I don't want to do a clean installation and lose days worth of settings, when just a registry modification would restore this data. Please tell me where to re-enter the info the recovery CD is looking for.

[kee-lo_]

And who said mine wasn't a new model??? :smileygrin:

LOL oops, I thought you had an older model like me.

[tellingd]

I am an older mdel

[earthling0001]

The Sony Shared Libraries are the routines that identify your Sony as a Sony

Great, okay Rob thanks for that. I have successfully extracted the apps from the Recovery CD using kpac, but unfortunately they didn't include the Libraries. The only way I can find to extract the Libraries is via the Recovery CD, but the Recovery CD won't work without the libraries installed! :smileyrolling_eyes: Catch 22. Any ideas?

[kee-lo_]

So they're definately not on the VAIO-Link website?
Have you tried re-flashing the BIOS?

[earthling0001]

Definitely not on the Sony UK VAIO Link for my model. Anywhere else to get the *correct* ones for the PCV-RZ322? Seems silly as I have them here on CD!

How would I go about flashing the BIOS?

[kee-lo_]

If you go to VAIO-Link.com, login as VAIO User and enter your serial; go to downloads. You should see a BIOS update. Next to it is a readme file explaining how to do it. Please read that file a few times.

[robpaxton]

You shouldn't flash the BIOS for this issue - have a look on the Vaio-Link site, they may have the Sony Shared Libraries and utilities available for download from there.

[earthling0001]

When I log in with my serial it takes me to the UK part of VAIO Link where no BIOS updates or Libraries are available.

Is there a simpler way to extract the libraries from my CD?

[robpaxton]

Not that I can tell you. The only remaining hope is that someone with the same computer can direct you to the appropriate link at ftp://ftp.vaio-link.com/pub/Vaio/SSLib/ (If it's there)

Bar that, it looks like you'll have to perform a full recovery

[earthling0001]

Thanks. What would happen if I tried one of the ones there? Any way to guess/work out which is the right one?