problem with sound

[lenakar]

Dear everybody

I have recently bought a VAIO VGN-N11M but there are no sounds. Checking the sounds submenu from the control panel menu it says that there is no sound device installed!!! Any ideas?

[Blencogo]

Hi lenakar and welcome to Club Vaio,

Has the sound ever worked, if so can you remember what you did just before it stopped? Have you made any changes? Changed the Operating System perhaps?

Are you running Windows XP or Vista?

Can you check if 'Windows Audio Service' is running?
Control Panel -> Administarative Tasks -> Services
Scroll down the list to Windows Audio (the first Windows Service)
Is Windows Audio Running - it will say 'Started'
Is the Startup Type set to Automatic?