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no blue ray disc yet / paint chips

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eddhoad
Visitor

no blue ray disc yet / paint chips

i bought my VGN-AR51M on 12/10/2007 and i have now noticed that the Grey/black covering/paint seems to be chipping off my lap top near the memory stick slot has any one else had this problem and what can i do about it. note i have only used this slot once .

Also i have not received my free spider man 3 blue ray disc yet how long should it take to arrive.

11 REPLIES 11
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Blencogo
Expert

All you can do is contact Sony Vaio-Link Support here: -

http://support.vaio.sony.co.uk/contacts/contacts.asp?site=voe_en_GB_cons&tp=vaio

and see what they have to say.

While you are doing this mention the Blu-Ray discs - I see you registered on
11/10/07 and so you are approaching the six week time limit by when you should have received your disc.

:slight_frown:

profile.country.en_GB.title
eddhoad
Visitor

i have tried to contact sony but with no luck i could not find the right link all i want is to talk to some one why is it so hard to contact sony.

i still have not got my free blue ray disc.

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jumpsuit
Expert

Hi there

My paint has chipped off too in exactly the same spot.

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eddhoad
Visitor

what are you going to do about the problem . have you got your free blue ray disc yet?.

profile.country.en_GB.title
eddhoad
Visitor

Still no blueray disc and how do i contact some one about this problem and my paint chips,

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Thalamus.
Champion

All you can do is contact Sony Vaio-Link Support here: -

http://support.vaio.sony.co.uk/contacts/contacts.asp?site=voe_en_GB_cons&tp=vaio


Contact Vaio-link using the link provided above by Blencogo.. :wink:

profile.country.en_GB.title
eddhoad
Visitor

i have tried sending them pictures but to no availe they just keep coming back to me by text and email .what is the address i should be sending them to support@viao-link.com just ain't working. AND I STILL HAVE NOT GOT MY FREE DVD YET.

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jumpsuit
Expert

Hi there

Thalamus has escalated this for you so someone should be in touch soon.

Has the chipping got any worse?

You can always post a picture here...here's mine (please excuse the terrible photography)

profile.country.GB.title
Thalamus.
Champion

Thalamus has escalated this for you so someone should be in touch soon.


Ooops,thanks Jumpy, I forgot to mention I'd escalated eddy chunk's problem.. [:">]