MEDIA RECOVERY, STUDENT IN URGENT NEED OF ANSWER

[Sandford5187]

I got a sony vaio e series for christmas and got a virus. I foolishly didnt do media recovery before i got the virus and now it wont let me go online or use media recoery. what do i do?

[rich912]

Hi Sandford5187,

I suggest that you return your machine to “As Delivered” by carrying out a factory reset using the hidden recovery partition. Be aware that you will lose all personal data.

To recover from the

recovery area

 On models with the ASSIST button

1 Press the ASSIST button while your

computer is off to launch

VAIO Care Rescue.

2 Click Start recovery wizard.

To perform the custom recovery, select

Tools and click

Start advanced recovery wizard.

3 Follow the on-screen instructions.

 On models without the ASSIST button

1 Turn on your computer and press the F10

key several times before the VAIO logo

screen disappears.

If the Edit Boot Options window is

displayed, press the Enter key.

2 Select Start recovery wizard.

To perform the custom recovery, select

Tools and click

Start advanced recovery wizard.

3 Follow the on-screen instructions.

[Sandford5187]

Thanks for replying Rich, the problem is it is asking me for a drive to save the data and i do not want to save anything. I want to bring it back to factory settings but will not allow me without having 35.48gb of saved memory. What do i do?

[rich912]

This is a new one on me – must be a recent introduction...

Are you able to access a Custom Recovery via Tools > ‘Start advanced recovery wizard’ without first having to perform a backup?

If not then I suggest that you borrow an external USB drive and allow it to go through the motions.

[Thalamus.]

the problem is it is asking me for a drive to save the data and i do not want to save anything.

Are you able to press skip to bypass this stage..:smileyconfused: