Join now - be part of our community!

battery does not work

woodymorenito
Visitor

battery does not work

hi,

i have a problem with my battery
i have a vaio pcg-k315b and it does not recognize the battery. its new the battery is right placed and a official sony product;
help me

3 REPLIES 3
Faradel
Visitor

Hello,
Your problem is very strange !!! in fact !!!
Because even if your computer don't reconize the battery, you succeed to open it and run it... that's mean your computer is running ...
Do you mean ? maybe when you use your computer without AC connexion, then it's doesn't work ? or it's working anyway but don't locate where your batterry is ?
There is many reason for the battery not to be reconised, but generally it's better a problem related with the hardware than the software..... check it directly with your dealer... maybe just a wrong connexion....:smileygrin:

woodymorenito
Visitor

the pc doesn't work if i do not use the adapter. it is a new vaio new battery very strange

profile.country.en_GB.title
kee-lo_
Member

Make sure you contact Sony about this before 90 days of purchase