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KDL-32WD751 Keeps dropping the WiFi Network

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tcampton
Explorer

KDL-32WD751 Keeps dropping the WiFi Network

The TV keeps dropping the Network Connection, consequently if I press the green button to watch a BBC programme from the start it either doesn't work or is stuck saying "Please wait". I usually need to connect to the network on a daily basis, it doesn't remember it.

3 REPLIES 3
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Pascale_F
Moderator

Hi tcampton,

 

I'll see if I can track down an answer. Maybe someone else in the community has an idea in the meantime.

 

Thanks,

 

Pascale

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Joe_Dohn
Specialist

Have you tried restarting both your router and TV? You can also double-check that the TV is up to date, since that can usually cause issues with connectivity.

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tcampton
Explorer

Hi Joe,

Yes I have tried restarting both. No joy. I have Software Version:-

8.219-1000-1.330-01

Which according to the Sony Website is the most recent version.

Cheers,
Terry