Transfer Media files from w995 to pc

[#1]

I cannot transfer music or pictures from w995 to pc. Although can xfr Camrea photos to pc.

[uliwooly-wooly · Accepted solution]

http://www.sonyericsson.com/cws/support/mobilephones/troubleshooting/subject/filetransferts/w995?cc=...

Unable to transfer files with USB cable

You need to use a compatible Sony Ericsson USB cable when connecting your phone to a computer. When transferring files, you need to select the correct USB mode in your phone.

• Connect the USB cable directly into the computer and phone.
• On the phone, select a USB mode:
• Phone mode to use applications included on the memory card.
• Media transfer to use any third-party application.
• Print to send photos to a PictBridge™ compatible printer.
• Mass storage to use your phone as a removable drive.
• Use the file explorer on the computer to transfer files, depending on the chosen USB mode.

The computer can't find my phone

You need to install the phone drivers to the computer in order for the computer to recognise your phone. The phone USB drivers are also included in the Sony Ericsson PC Companion application.

Go to PC Companion software downloads to download the latest version of Sony Ericsson PC Companion.

Your phone doesn't appear on the computer when connected with a USB cable

Problems with connecting your phone to a computer may be caused by faulty cables or non-responding USB ports.

1. Reconnect the device and try another USB port or another USB cable.
2. Clean the connectors with a soft brush, cloth, or cotton buds moistened with any type of unflavoured, colourless alcohol. Make sure that the connectors are totally dry before you connect them.
3. Restart the computer and try again.

Your phone doesn't appear on the computer when connected via Bluetooth™

Problems with connecting your phone to a computer may be caused by incorrect pairing.

To check that your phone is correctly paired with a computer:

1. Select Menu > Settings > Connectivity.
2. Select Bluetooth > Connected devices. The connected devices are shown in a list.
3. If not connected, initiate a new pairing.

Your phone appears on the computer but you can’t access the phone

When you connect the phone to a computer with a USB cable, the computer may need to have the proper drivers installed to access the phone. If the computer is missing drivers, the computer will require the drivers to be installed.

In order to connect your phone with a USB cable to a computer, download the latest version of Sony Ericsson PC Companion to get the latest USB phone drivers to your computer. Go to PC Companion software downloads.

[uliwooly-wooly]

you can also install

My Phone Explorer on your PC

http://www.fjsoft.at/en/

[Dr_Chris]

http://mediago.sony.com/enu/introduction/ I suggest you install Media Go on your PC and synchronise your phone to it,as it is the ideal application for transferring media files between phone and PC.Once synchronised, select "Media to Import" from the left hand side of the MG page.

[#5]

sorry forgot to clarify that its phone to Apple mac.

[Dr_Chris]

http://www.sonyericsson.com/cws/support/mobilephones/downloads/subject/mediasync/w995?cc=gb&lc=en Then use Media Sync.

[#7]

Thnak you, but mediaGo is a window application so npo use on Apple Mac. I already have Media Sync but it will not transfer music or pictures ( not camara photos) on to computer from the phone.

[Dr_Chris]

In that case, transfer your Pictures to the Camera album: Main menu--File Manager--Pictures--Open--Highlight picture--Options--Manage file--Copy or Move--Camera album--Paste. (You can also copy/move the Camera album pics to the Picture folder).

Alternatively, try Bluetoothing them to the Mac.

[#9]

Sorry i could not come to forum, but the problem is sorted out by your advice.

Thank you for your help.

[#10]

Now i have figured out that Media Sync should be on to transfer files.

Thanks for you help