Imaging Edge Mobile Network Error Occured

[JensDK1974]

Hi there,

After the latest upgrade Imaging Edge Mobile is not working on my IPhone or IPad. When I try to confirm license agreement I get Network Error Occured. I tried uninstall and reinstall apps. I switched from WiFi to 4G but no matter what, I get similar messages.

Based on the latest reviews in the AppStore I can see more people have the same problem. 

Does anyone know a workaround?

Merry Christmas from Denmark.

Jens 

[Pascale_F]

Hi Jens, 

You could always try contacting Sony Support about this.

Thanks,

Pascale

[JensDK1974]

Hi Pascale,

Thank you for the reply.

I have used your link and have sent the description to Sony. I can see more threads about the issue now. Hopefully we see a solution soon, so we can use the app to transfer our holiday pictures.

Merry Xmas.

Jens

[ttss11.]

Hi Jens, I have the same problem with you. Did you find a solution? Thank you

[JensDK1974]

Hi ttss11

Sony Customer Support forwarded the issue to the responsible departement. I am still waiting for a solution.

Lots of holiday pictures to be transfered.

best regards

Jens

[Liorhanani6]

Same problem.

[FCN1960]

I have the same problem

[JensDK1974 · Accepted solution]

Hi all,

Looks like the issue was fixed as og this morning.

Now the iPhone connects and I have transfered the holiday pictures. Thank you, Sony.

best regards

Jens