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Bug of reader software - duplicately transfer while synchronization

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AncientShark
Visitor

Bug of reader software - duplicately transfer while synchronization

hello evevryone,

I tried to stop while synchronization, but it keeps synchronizing forever. I have to force to close reader software. However my prst1 got files duplicated and now I have close to 3000 notes (originally there are 50 notes), After rebooting reader software, I connected prst1 and it always keeps synchronizing forever. I believe it's a bug. Does anyone encount the same problem?

1 REPLY 1
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teebee2604
New

Yes, I have had the same problem when synchronising, and ended up with each note showing up to five times. It is a bit of a bind having to delete all the duplicated ones, especially have you have a lot of notes. I don't know why this happens, and unfortunately have not been able to resolve this issue without deleting all the notes altogether, which defeats the whole object of having and using them.

TrevB