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Sony 48WD650 TV, old issue...

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AlexandruRai
Bijdrager

Sony 48WD650 TV, old issue...

I and a friend have the Sony 48WD650 TV that was upgraded not long ago and we realized the teletext still having great issues. Both have the same issue and but I will attach a photo of my tv latest system data and a clip showing how bad it reacts. Take note that is says that it have the latest system upgrades. Please help!

DSC_0007.JPG

Here is my video: https://drive.google.com/file/d/1RPVpfzLWCs64ZAgPvN4ipuhaWSw3jeqB/view?usp=sharing

 

 

2 GEACCEPTEERDE OPLOSSINGEN

Geaccepteerde oplossingen
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Joe_Dohn
Specialist

The link shows a 2nd update method using a USB stick, which is the recommended way to update whenever the TV fails to see the update using the built-in feature.

Bekijk de oplossing in de community in het oorspronkelijke bericht

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AlexandruRai
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Manual solved it but it's still not normal when its automatic upgrade settings didn't do what was supposed to do.

Thank you for helping!

Bekijk de oplossing in de community in het oorspronkelijke bericht

7 ANTWOORDEN 7
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Joe_Dohn
Specialist

You're not currently on the latest software version, it shows 8.213 on your TV, while the latest is 8.219. Try the steps in the update link then check if you still have the same issue.

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AlexandruRai
Bijdrager

Please read carefully and see that we tried to upgrade and it says that: you have the latest software... and cannot proceed further... Please help!

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Joe_Dohn
Specialist

The link shows a 2nd update method using a USB stick, which is the recommended way to update whenever the TV fails to see the update using the built-in feature.

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AlexandruRai
Bijdrager

But why fails?! Isn't it suppose to work?! How to upgrade through USB?

 

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AlexandruRai
Bijdrager

Manual solved it but it's still not normal when its automatic upgrade settings didn't do what was supposed to do.

Thank you for helping!

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Joe_Dohn
Specialist

Whoops, sorry for not giving enough details!

 

When I said "fails" I meant that the TV can't find it, which basically means it hasn't "rolled out" to your TV over the OTA (Over the Air) feature yet. Which happens a lot, especially if the TV wasn't connected to the Internet during the rollout period.

 

Tthis happens a lot and is pretty much par for the course nowadays, which is why manual updates are available for most things that support updating in general.

 

Hope this helps!

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AlexandruRai
Bijdrager

I see...

All the best!

Thank you!