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Follow the steps below to initialise your Touchpad remote:
- Unplug the power cord (mains lead) of the TV.
- Remove the battery cover of the Touchpad remote.
- Press the touchpad area for 5 seconds while pressing the VOL - button and the POWER button.
Once successful, the red light will blink twice. - Plug in the power cord (mains lead) of the TV.
NOTE: After completing this process, you must pair the Touchpad remote control with the TV. For pairing instructions, view the following article: How do I pair my Touchpad remote to my Android TV?
I've joined this community just to pass on my experiences with our new KD-48X8509C and HT-XT1 soundbase.
We bought them as a package from Curry's a week ago.
The concept of the TV and soundbase are, IMHO, very good.
From day 1 we had problems:
I couldn't get any sound through the ARC channel whatever I tried and ended up using the optical sound connection in desperation. Because I though it might be a problem with our old HDMI cables I bought a couple of HDMI 2 High Speed cables. While waiting for delivery of these the TV got an OTA update and the ARC channel started working 
The Freeview EPG never populated during the week that we had the TV, the sound would double in volume when changing channels, there was a loss of picture/sound sync, the TV rebooted a couple of times and sometimes got rebooted when my wife held the power button down because it took ages to respond to her pressing.
The Home, Back and Action buttons were inconsistent in their response times and, a couple of times, we thought that the TV had frozen, as we got blank grey screens that lasted for about 20-30 seconds.
We did get another update later in the week which, as reported a few pages back, appeared to improve the sync issues.
By now, and after reading this forum, we had lost confidence in the TV, and in Sony's continued commitment to fix the obvious problems with the OS, (anyone who bought an Asus Transformer TF101 will know what I mean 
)
Discovering that Sony were now offering a free PS controller with purchases after the 15th July, and that we were excluded because we bought our flaky Bravia TV on the 12th, plus the fact that we paid £1149 + £219 for the soundbase a week ago, and the TV has now been reduced to a £999 offer price at JL and Curry's, was the final straw.
Our TV and soundbase went back to Curry's today for a full refund, on the basis that it was "not fit for purpose", which was accepted without too much argument.
We've reinstalled our old TV, and I'm tempted to wait until maybe mid september or october to see whether Sony has ironed out the unacceptable problems and (in my opinion outrageously) missing features this TV, HD recording and PAP for example.
I'll keep coming back here to check on progress and, IF it ever gets sorted, we'd be more than happy to buy the whole package again.
The coherence of the TV/Sounbase concept, coupled with the stupendous picture quality, upscaling and sound quality from the HT-XT1, make it a fabulous package - if only it had worked properly instead of being half finished.
Hasta la vista guys (well, for now anyway).
Edit: I'm missing the superb HT-XT1 soundbase already, what a great piece of kit. 
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