Share your experience!
I thought I'd create a generic thread to cover off the issues being encountered on the 2015 Bravia Android TVs. I've listed my issues below with fixes / workarounds and responses from support. All comments and solutions welcome!
1) Hot Swap HDMI doesn't work - manifested by no input on HDMI channels 2, 3 and 4 on the KD-49X8305C. Workaround - reset the TV, either by holding down the remote power button for 5 seconds or by switching the TV off at the wall and then back on again. Further details on this thread: https://community.sony.co.uk/t5/televisions/kd-49x8305c-hdmi-2-3-4-inputs-not-working/td-p/1944435
2) HDD Recording doesn't work - error message states a system update is required but none is available when checking. Hopefully this will be fixed soon by a firmware update.
3) Netflix App doesn't work - this seems like the app has been deliberately disabled. So far a support case has only recommended that a factory reset be performed (took two days to get to that cracking piece of advice.....), with no improvement as a result. A temporary (albeit for advanced users only) workaround is provided by MikeLothian on this thread - https://community.sony.co.uk/t5/televisions/netflix-support-for-kd55x8509c-android-tv/td-p/1945360
4) Sound lag and performance issues after the TV (KD-49X8305C) has been on standby for a while - manifested for me as stuttering and sound / picture sync issues in all apps (youtube, amazon instant video etc) and HDMI sources (PS4, seperate YouView box etc). Hopefully this will be fixed in a firmware update, at the moment workarounds involve either changing channels to get the sync to work or in my case having to turn the TV off and then on again at the socket.
As stated previously, all comments welcome. Personally I'm willing to give Sony a couple of weeks to fix this, but if it's not done soon I'll be sending my new TV back for a refund as it's not really fit for purpose.
Hi there
Can I please clarrify what the exact issue is? Am I right in thinking that it is the BT Remote control that is 'whistling'? If so, where does Sony come into this - surely this would be a BT issue for you to report?
can you please confirm.
THank you
@Anonymous BT='BLUETOOTH' ???? Just a guess may be the touch type controller
@frogger38 wrote:
@Anonymous BT='BLUETOOTH' ???? Just a guess may be the touch type controller
Your probably right. I always see BT as British Telecom and was thinking of their remote for thier boxes
LOL - ill await for frankie to confirm.
@Quinnicus wrote:Good Morning All
I have had confirmation from Sony that the MotionFlow rates are indeed different on the models and that the specifications on this website are correct.
MotionFlow Rates:
X8505C -> 800Hz
X8507C -> 900Hz
X8508C -> 1000Hz
X8509C -> 1000Hz
Cheers
If that's so then I've been m
is-sold because I checked every item of the full specs on the Sony website before buying my s8505. The only differences shown then we're colour.
In what way was you mis-sold? was it a lower or higher rate of motionflow that you was led to believe?
Im nearly at the end of my 90 days period with Richer Sounds, and am thinking of sending it back for various reasons... however, one thing I do love, is the picture quality and I dont want to end up with something of a lesser quality...
Whilst it will cost me an extra £500, I am thinking about the Panasonic CX802B which I hope could be a more future proof (if that exisits!) option given that is has local dumming and is full array, so shoudl support HDR better...
Although the slightly cheaper option at £150 could be to just buy an Nvidia Shield to deal with the AndroidTV side of things and keep the Sony for the image quality...
My current problems include :
- using the rocker switch on the remote to go from channel 102 to 101, it first goes to channel 081!
- I switch the TV off and seconds later it comes back on!
- I switch off and the picture disappears but the sound stays on!
I am waiting for a reply from Currys to my request for a refund/exchange. I note that someone was successful in obtaining a Panasonic in exchange for their Sony. Can you tell me what model you chose?