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Product registration webpage down

SOLVED
profile.country.GB.title
hannah.dunnehowrie
New

Product registration webpage down

Has anyone else found that the webpage for registering new products isn't working? https://www.sony.co.uk/mysony/product/register

The page doesn't seem to fully load and won't let me enter in any information and then crashes. 

I've tried on different devices and different browsers and I'm experiencing the same problem. 

Does anyone else know of a work around? 

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.GB.title
Elodin
Moderator

Hey, I believe you can try the website now, before doing that just clear cookies and cached data on your browser that you are using. I hope this helps

View solution in original post

10 REPLIES 10
profile.country.CZ.title
mushabelka
Explorer

I have the same problem. 

Maximo65
New

same problem here too!!

profile.country.GB.title
jaqamor
New

Same here.

gerball
New

Same. Wanted to register my ZV-E10 camera.


Terrible sloppiness from Sony to break a fundamental page and then not fix it for days. Could you imagine this from Apple?

profile.country.GB.title
rbates51
New

Seems to be back up - I just registered a product.

profile.country.GB.title
Elodin
Moderator

Hey, I believe you can try the website now, before doing that just clear cookies and cached data on your browser that you are using. I hope this helps

profile.country.GB.title
AnnoyedWithSonyUK
Member

Looks like it is down again!

profile.country.GB.title
Elodin
Moderator

Hey, the website is working fine now, I was able to register my newly purchased product today. Clear cookies on your browser and try again. 

profile.country.GB.title
Layed-Back1
Explorer

It's still down, i've been trying for the past few days.