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Sony bdv 3100

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Niki6371
Explorer

Sony bdv 3100

I have a Sony bdv 3100

and the last two outputs are not working now.. Never had an issue before but the speakers do work just not the ports

any solutions to this issue?

10 REPLIES 10
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SkyNet404
Specialist

Did you test it with different speakers and cables? 

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Niki6371
Explorer

yes the speakers work fine

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Niki6371
Explorer

It’s just the last two out put on the unit .. They just don’t work

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HannahEd01
Community Team

Hi Niki6371, what do you mean with two outputs? Two speakers? 

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Niki6371
Explorer

If your looking at the back of the unit

the last 2 jacks where you hook the speakers too does not work

i tested the speakers and they are working 

Niki6371_0-1668787569447.jpeg

 

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Niki6371
Explorer

D80A2E77-95D3-4DED-A0ED-B428FBCC0281.jpeg

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Niki6371
Explorer

Does anyone have any idea as to how to fix this issue… 

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HannahEd01
Community Team

Hey Niki6371, if you tested different cables, reset the device, and did the unplugging step, then you need to send it for repair: http://bit.ly/2DJn2JC

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Niki6371
Explorer

I unplugged the unit leaving it about 10 minutes and the speakers do work so I know that’s that’s not the issue

is there a fuse are something inside that I should check for?