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Unfortunately my over ear ones are by far my preferred choice. The only noticeable difference is that the input on them is a couple of mm's shorter, but this has never previously caused am issue on other phones.
Hoping that either im missing something obvious or there is an easy fix for this.
Solved! Go to Solution.
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SOLUTION = Plug in headphones. Smart Connect = "Off" - when you plug in > if icon for Smart Connect appears > tap on it > at page 1 of 2 look at top of screen and move slider to "Off" position. This solved for me.
Before this I had gone to Settings > APPS > Smartkey and Smart Connect - Cleared Data and Uninstalled. That did not fix. Built in app is probably why.
Regards,
Z3 Compact D5803 (T-mobile compatible model)
It's a good phone.
-Superior Camera to IPhone6+
-Waterproof (more so then Galaxy Waterproof) I put phone in tiny ziplock bag and pool party all day.
-small size (Z3)
**I Love the Japanese style wrist strap !! (surgery to put in, you probably don't notice the tiny whole at the bottom -"Thats what she said") keeps my from dropping phone. People think its nerdy at first then they see me party, get drunk and never drop my phone.
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thanks worked for me
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I had the same problem with my apple earbuds and Beats Solo's. I tried it with my sony earbuds that came with the phone, which were never used, and those worked. I tried it with my other beats cable which is hardly ever used, and it worked too. I think that maybe the 3.5mm connector on your headphones/earbuds may be dirty or old. try leaning the connector or try with brand new headphones/earbuds.
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I now have this same problem
Xperia Z2 does not recognise a working set of Music Fidelity Headphones that have been ok for the last 4 months. However my Bose headphones work fine
I know it's not the headphones - they work on an iPhone / laptop other devices. This is a software issue.
Clearing Smart Connect or even resetting it to factory settings has not worked.