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No volte available after 7.1.1

hasnil_nc
Visitor

No volte available after 7.1.1

There is no volte toggle avaliable after, 7.1.1 update i even tried the *#*#4636*#*# method but no use. Any one plz help meScreenshot_20170622-225431.png

21 REPLIES 21
CameronT
Champion

Hi @hasnil_nc, welcome to the community.

VoLTE is supported on the handset but relies on the firmware provided by your network. Your network provider will need to supply you with a firmware update to use VoLTE. 

ppgsk17
Visitor

Try restarting the phone. I am using Jio SIM and I have VoLTE enabled. Also if possible set network to LTE only.

krish0071
Visitor

After recent 7.1.1 update volte and wifi calling was nowhere to be found so i typed *#*#4636#*#* and found those options are turned off.. so if i toggle them on ,can i be able to use them without any software issues later on?

Screenshot (23-Jun-2017 10_45_34 AM).png

heart1923
Visitor

iam updated my  xperia  xdevice to android 7.1.1 nougat in 15 days back . before that my hone suppors VoLTE service, when i updated my phone it will not  supportingVoLTEservice. what isthe problem with nougat 7.1.1

ppgsk17
Visitor

There is no problem with 7.1.1 related to VoLTE as I am able to use it.

First restart your phone and then check after dialing *#*#4636#*#* (Engineering mode)>phone Information> VoLTE Provision Flag is enabled and network is set to LTE only.

Also go to mobile networks from phonew settings menu and check that Enable VoLTE option is marked.

nuked
Visitor

Hi,

I know firmware updates are controlled by carrier/network

but still i don't understand VOLTE feature is enabled via an update than a couple months later an other update is come and it was disabled the VOLTE

There is still volte supported modem config in current firmware but of course default configuration is loaded beacause oem settings are not complete

I know you say "contact your local vendor or your carrier/network we can't help you" but

they had no idea what i said

I really dont't care VOLTE but that's not way to fix problems I just wanted to remind you

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Uliwooly
Expert

@nuked

I've merged your post to this thread, you can see the answer above. 

deepesh_
Visitor

Screenshot_20171031-175632.png

I have sony xperia x dual n when i upgraded it to latest Android nougat than i saw the phone not supporting volte. When i search in google many more people facing same problem. Any i ask sony care also they said you repair or re install your software but i am already do that but i can do repair my phone by sony companion. And restart my phone. But nathing gona change. I facing this problem since i bought this phone please help me to solve this. Sony care please help. My sim also support volte in other phone an i tried both slots. Single and dual sim but it can't. Please help sony care. Help me.

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Uliwooly
Expert