Word nu lid en maak deel uit van onze community!

New System Update [34.2.A.0.292] Available for X compact

OPGELOST
SOUNI1
Bezoeker

New System Update [34.2.A.0.292] Available for X compact

1 GEACCEPTEERDE OPLOSSING

Geaccepteerde oplossingen
Christofer
Kampioen

Hi @SOUNI1, sorry to hear that you were unable to update your device.

You can try clearing data for the Software Update app through Settings > Apps > [menu] > Show system > Software Update > Storage > Clear data. Reboot your device after this and it will search for new updates again and notify you when you can try to update again. If you have access to a PC you can also try to update using Xperia Companion. I hope this helps. Slightly_smiling_Face

Hi @Alessio_84,

Update availability will vary depending on country and/or operator. I'm afraid I can't say when the update will reach your device but you will receive a notification as soon as it is available.

Bekijk de oplossing in de community in het oorspronkelijke bericht

11 ANTWOORDEN 11
SOUNI1
Bezoeker

Failed to install update Slightly_frowning_Face ... Why ?
Alessio_841
Bijdrager

This update is region dependent?

Where you come from @SOUNI1?

Christofer
Kampioen

Hi @SOUNI1, sorry to hear that you were unable to update your device.

You can try clearing data for the Software Update app through Settings > Apps > [menu] > Show system > Software Update > Storage > Clear data. Reboot your device after this and it will search for new updates again and notify you when you can try to update again. If you have access to a PC you can also try to update using Xperia Companion. I hope this helps. Slightly_smiling_Face

Hi @Alessio_84,

Update availability will vary depending on country and/or operator. I'm afraid I can't say when the update will reach your device but you will receive a notification as soon as it is available.

Alessio_841
Bijdrager

@Christofer

Updates sometimes are only for some countryes and not wordwide. I only would have to know if this update is also for Europe (Italy) or is only for the asiatic markets.

I don't trust that you, Sony's employee, don't know for which country are updates released from Sony...

Christofer
Kampioen

@Alessio_84 I'm afraid I don't have any information of that kind. I'm sorry if you don't believe me, I'd gladly let you know if I did know more.

Alessio_841
Bijdrager

@Christofer, no worry, I trust you and sorry if I doubt to you. I wait the eventual notification of system update on my X Compact.

Thank you so much and let know us about if you, eventually, have some informations. :smileysmileythumbsup:

My best regards!

Christofer
Kampioen

@Alessio_84 Thanks for understanding! Slightly_smiling_Face

If I get any new information about this I will make sure to let you all know.

AshKrios
Bezoeker

Hi everyone,

after the update notify, I tried many times to install but it fails after the restart.

Actually it simply restarts, there's no usual android update interface.

Tried the solution given here (http://talk.sonymobile.com/t5/Xperia-X-Compact/New-System-Update-34-2-A-0-292-Available-for-X-compac...but still no working.

thanks for any support you could give.

Benmidgley
Bezoeker

Having the same problem. Tried doing the update by connecting the phone to my lap top but just got the same restart - no update loop.