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kasmond0
Explorer

MacOS (Catalina) and WH-1000XM3 Connection Issues

Hi all, 

 

I have update the iPhone 6s and the MacBook Air (MBA) (Early 2015) to Catalina.

 

If I am connecting to either devices (not both at the same time), what I am observing the WM-1000XM3 is disconnecting after a while. What is wierd when I go into bluetooth settings it shows the XM3 are connected. What happens when it disconnects no voice is coming out of the XM3 and all of it now coming out of the speakers of the device (iPhone or MBA). It is quite funny, but not so funny when on the train full of commuters whilst I listen to dance music or at home or shopping...

 

What I do to remedy this is I reconnect by disconnecting and reconnecting again the XM3 on the iPhone (or MBA).

 

It is annoying as the frequency of disconnection happens sporadically and not consistent.

 

I have reset the Bluetooth driver on the iPhone and MBA back to factory defaults. No improvements. 

 

I have been into the Apple Store and spoken online to Apple, they have pointed me back to Sony. 

 

Anyone else experiencing this?

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