Hi,

I've recently purchased the WH-H900n headphones for work and leisure. They are performing really well for the leisure part however there's a big issue with them at work.

I purchased them mainly to use at work to make calls using our VoIP system (currently using a wired headset) but when I connect the Sony headphones to the laptop, it appears as two separate devices:

Both of the devices appear to have microphone functionality, but the 'Headphones' device cannot be used for calls - I can hear all sounds except the actual call sound. I can switch to 'Headset' device to make calls, but then I have to switch back, as otherwise all other sound (music, videos etc) comes out in phonecall quality.

I don't know what to do and it's driving me crazy. Can you please let me know how I can sort this out, maybe combine the devices somehow into one? Never seen any other BT headphones do this.

Thanks a lot,

David