Vaio Not Shutting Down

[a7med_360]

hey.................You all know the way to close a pc/laptop start>turn off computer>shutdown ..........but when i hit turn off computer the laptop just jams anyone know know why this si happening and a solution to it?

IM SERIOUSLY HAVING NO LUCK WITH MY VAIO AR21S I GET A PROBLEM EVERYDAY

[rich912]

Hi a7med_360,

There is a possibility that a new program is preventing shutdown but Vista will normally alert you to this.

What programs have you installed recently and have you tried a system restore prior to any new installs?

[a7med_360]

i havent installed anything on my laptop recently.......this has occured for the past few days last thing i installed was about 2month ago

[Thalamus.]

Have you installed any windows updates, etc..?

Did a system restore to an earlier point resolve the problem..?

[a7med_360]

thanks i realised the problem my windows update somehow rolled back to v5 i had to update it to v6 i dont know how it effected it but it worked

[Thalamus.]

Glad you've solved the problem..