Remote Control Handset with vaio VGN A417S

[anpened]

Sorry I can not get the remote control to work the tunner is connected and yes there are batteries in the hand set any ideas

[kee-lo_]

Did you install the Sony Utilities in C:\Utils\

[anpened]

Sorry how do I access the utilities menu:smileyconfused:

[kee-lo_]

Open my computer
and type in C:\Utils\

[anpened]

Sorry did that and should no such file (more help please):smileycry:

[kee-lo_]

Download the utilities package from www.vaio-link.com

[anpened]

Download the utilities package from www.vaio-link.com

Thankyou spoke as well with the help desk and got the utilitits package offhe recovery option in the programme menu thanks for your help all working great love the machine:smileylaugh:

[kee-lo_]

No problem