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recovery tool missing fz21z

fubbe
Visitor

recovery tool missing fz21z

hi,

i got a new fz21z a few days ago. i made some serious mistakes so i decided to reinstall my operating system. well, i cant find the recovery utility anywhere 😕 without that small tool i wont be able to burn my backup os. does anyone have this tool and send it to me?

regards

4 REPLIES 4
profile.country.GB.title
Blencogo
Expert

Hi fubbe and welcome.

Have you downloaded and read the Troubleshooting and Recovery Guide for your FZ21Z?

English
ftp://ftp.vaio-link.com/pub/Manuals/RecoTS/2007Q3_RT_EN.pdf

German
ftp://ftp.vaio-link.com/pub/Manuals/RecoTS/2007Q3_RT_DE.pdf

If you have tried installing another Operating System and lost the Recovery Centre, try tapping F10 when you turn your Vaio on - at the very first Vaio logo screen.

:wink:

fubbe
Visitor

thanks for the fast answer and thanks for the documents. well i would do what the document tells me but iam not able to do so without the Recovery-tool 😕 unfortunately i already deleted it 😞 so where can i get it?

profile.country.GB.title
Blencogo
Expert

I don't think the Recovery Centre software can be downloaded.

If you cannot access the Hard Drive Recovery with F10 at startup and you have not made a set of Recovery DVDs, you will have to contact Sony support and purchase a set of Recovery Discs - about 30€.

:slight_frown:

fubbe
Visitor

i was finaly able to use the f10 key! thanks a lot!