power dvd player

[annadee1]

please need some advise. a disc broke up in the power dvd player. i managed to remove most of it. the dvd player is now issusing a message saying windows cannot read the disc and it needs formatting. does anyone have any advice please.

[kee-lo_]

Hi,

I need to clarify a few things - a DVD disk broke in your DVD player? Correct?
Therefore you'll need to have it serviced, as there could be bits of DVD all over the drive, and where the laser is too. This could be disasterous. I wouldn't use it until you get a repair sorted.

[annadee1]

to ke-lo thanks for your reply. i have a seperate cd drive which i presume i can still use until i get it repaired.thanks

[kee-lo_]

Yep - a second drive should be fine. But I would have that DVD drive seen to, CDs break up into very tiny bits and it could scratch the insides of the drive.

[robpaxton]

The same thing happened to me at work I had a CD in the drive spinning at high speed - when the disk exploded it actually snapped a lot of the plastic off the CD tray.

I was lucky, I just removed the drive, cleaned out the big bits of broken disk, and turned it upside down to remove the tiny bits. The drive still works

When they break they break with a big bang too - I nearly fell off the chair.

If the drive is in a desktop computer then it will probably be cheaper to simply replace it with a new one.

[kee-lo_]

Wow, that must have been scary to hear that.
I would have fell off my chair too, in suprise as well as shock

[TheDodge]

Interesting thread!
This happened to me less than 1 month after buying my desktop. The whole drive tray was chewed up. I sent it back under warranty. The crooks in European support said it was impossible for a CD to break and do the damage. Their conclusion. The customer broke the drive. Oh yeah! Highly likely!
Then get this! The crooks have the desktop. Its 180 GBP to repair or 120 GBP to return it unfixed (for wasting their time). No money. No PC.

BTW. I have a Vaio laptop too. The BIOS cant find the second 128MB of memory the BIOS upgrade they gave me, screwed the machine stability. RTB to fix it. Brilliant!

They can fix it when all the data is transferred to a new Toshiba.

Nice looking machines and when they go, they are fine. Dodgy reliability and rip-off support cost them 10 sales units. Tosh from now on. Custom build for desktops.

[TheDodge]

Interesting thread!
This happened to me less than 1 month after buying my desktop. The whole drive tray was chewed up. I sent it back under warranty. The crooks in European support said it was impossible for a CD to break and do the damage. Their conclusion. The customer broke the drive. Oh yeah! Highly likely!
Then get this! The crooks have the desktop. Its 180 GBP to repair or 120 GBP to return it unfixed (for wasting their time). No money. No PC.

BTW. I have a Vaio laptop too. The BIOS cant find the second 128MB of memory the BIOS upgrade they gave me, screwed the machine stability. RTB to fix it. Brilliant!

They can fix it when all the data is transferred to a new Toshiba.

Nice looking machines and when they go, they are fine. Dodgy reliability and rip-off support cost them 10 sales units. Tosh from now on. Custom build for desktops.

[kee-lo_]

You're better off buying your own drive than getting Sony to replace one in a desktop, it's a flase economy.