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Help with sound problem please

LauraJones
Visitor

Help with sound problem please

Hello to you all

I have a VGN FS315B laptop which is 13 months old and remarkably the hard drive died just a week ago. I'm told its probably of the large amounts of data I am transferring back and fore (music & pictures). A local PC doctor replaced the drive and recovered a lot of the data for me and it sems fine now except I have no sound through the laptop speakers. I do have sound if I use external speakers. Someone told me I have to turn off the external amp (???) .... Does anyone know if this sounds correct, and if so how do I do it?

Would appreciate your help

Many thanks
Laura

1 REPLY 1
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kee-lo_
Member

Hi Laura,

Sounds to me like someone's being dishonest to you - they might have knocked the cable out when changing the hard disk.

I'd take it back to the PC doctor and ask him / her to look at it.