f8 button

[kihicks]

the f8 button on my laptop keeps on coming off and there is a crack on the front of the laptop near where the vaio is

[Blencogo · Accepted solution]

You don't give your model, where you live or if you are still within warranty so the only advice I can give is to contact Vaio Support or one of Sony's Service Partners near you for an estimate to fix the problem.

These repairs will almost certainly be chargeable.

[kihicks]

i am still within warranty VGN-NW20EF northumberland

Message was edited by: -Cass-

[Blencogo]

You can try speaking to Vaio Support to see if they will replace the key under warranty but I don't think they will.

To contact Vaio Support go here: -

http://support.vaio.sony.eu/computing/vaio/contacts/phone.aspx?l=en_GB&m=VGN-NW20EF_W

and enter your Vaio's Serial Number.  You will find a telephone number to call.

Alternatively, speak to one of Sony's Service Patners.  There are 2 in Newcastle: -

[kihicks]

john lewis told me the f8 key is still under warranty

[Blencogo]

That's great news.

In that case, take it back to John Lewis.