An oldie:- Sony VGN AR21S Motion Eye Camera issue

[BonusB]

An oldie but a goldie....

I've searched through the older posts but a lot of the links are corrupt so I am requesting the info again. Apologies if your tired of seeing this!

I had to reinstall from XP and upgrade to Vista after my hard drives died 😞 And now the motion eye camera doesn't work. I have everything else humming along beatifully and really do not want to have to download and install the orignal drivers pack. Can any one provide steps to sorting the camera out and links to the individual drivers which I simply cannot find?

Help would be much appreciated.
Cheers

[itbroker]

Before install any software, create a Restore Point.

We have 02 (two) answers here...

On Vaio support, you will found (upgrade to Vista)

here...

5. VAIO Camera Utility*

* Only if applicable.

** Most XP drivers will work in Vista. We provide Vista download drivers only if XP drivers do not work and there are no supported Vista inbox drivers. This means that, for some built-in devices such as the Memory Stick, Motion Eye camera, etc., you might have to install the appropriate XP drivers in case you perform a clean installation of the Vista OS. XP drivers can be found on the VAIO recovery disc or on our website (see preinstalled drivers).

Take a look also here...

Please, post again if the issue was solved or not, Ok?

[BonusB]

Alas no. I have tried them both and looking at the widser web for a solution and still no joy. The major frustration I have with this is that I have previously upgraded to Vista and rectified the problem. Oh well. Thanks for the help though.

[Blencogo]

Hi BonusB,

Strangely it does look like Sony have removed the support for the Camera after a Vista upgrade for the AR21S. This is probably because there have been so many difficulties with the Camera which cannot be solved easily.

If I were you I would try the following - it is probably the only way forward now!

1. Install the Camera Driver for your AR21S = VGP-VCC2. The driver is the same for XP or Vista and will be on your original Recovery Discs in C:\Drivers\Camera\VGP-VCC2\5U870CAP.INF or you can download your Original Drivers Package from here and extract the driver: -

http://support.vaio.sony.co.uk/downloads/preinstalled/preinstalled.asp?site=voe_en_GB_cons&c=0&s=VGN...

Check in Device Manager -> Imaging Devices that the Sony VCC2 Camera is properly installed. If not, find either an 'unknown device' or more likely a USB Camera, choose 'Update Driver' and manually point the installer at 5U870CAP.INF

2. Download the Original Utilities Package for the AR41S (Vista Preinstalled) from here: -

http://support.vaio.sony.co.uk/downloads/preinstalled/preinstalled.asp?site=voe_en_GB_cons&c=0&s=VGN...

"Extract All" to a directory C:\Utils.

3. From the AR41 Utils download, install VAIO Camera Utility Ver 2.0.01.02070
4. From the AR41 Utils download, install Vaio Camera Capture Utility Ver 2.2.00.14140
5. Update VAIO Camera Capture Utility to Version 2.2.03.11150 from here (AR41S): -

http://support.vaio.sony.co.uk/downloads/updates/updates.asp?site=voe_en_GB_cons&c=0&s=VGN-AR&m=2679

6. If this still doesn't work, try installing Microsoft Hotfix KB931812 w2hich has worked for some in the past but has also disappeared from the download pages - I attach it to the bottom of this post in case you need it.

Good Luck!!