YouTube Not Loading KDL-42W674A

[jeretc]

Hi my Sony Bravia TV "KDL-42W674A" has problems loading Youtube, it stopped working since yesterday. Any solutions available? 

I have done Network & Content update and also firmware is latest nothing to update.

Thank you.

[nebusni0k-da · Accepted solution]

Try to make factory restore under System settings>General Set-up>Factory settings. Mine Bravia KDL-42W655A was freezing in Youtube logo while loading app. After factory reset, Youtube works fine. Remember, that after reset you will loose all custom display, audio settings, saved channels, their sorting and etc... So you will have to set them again.

[ffotog]

It's not a problem with the Sony Bravia. Today my Bravia, iMac, MacBook, Dell and HP PCs are all showing the same fault when trying to load YouTube, the iMac less than five minutes ago; and in case any YouTube groupy is getting hot under the collar, I have seperate broadband connections for TV, Mac and PC connections...... so it ain't the router!

[hazeldawn]

I have had a problem with You Tube and been unable to watch the digital channels on my KDL-48WD653

TV, normally I use a youview box from BT so I don't know how long the problems have been there. You Tube on my laptop has been ok. I followed the online procedure for a factory reset and both problems have resolved. 

[Pascale_F]

Hi everyone, 

Sony have been investigating an issue with YouTube and you can check this link for all the updates.

Thanks, 

Pascale_F

[jjtee45]

Solution

https://community.sony.co.uk/t5/other-tvs/youtube-solution/m-p/2450365#M50049

[jeretc]

Thanks that worked! Hopefully i don't need to do this again.

[Olaibra]

Oh, my God this works like magic. I couldn't watch Youtube since yesterday and today I googled how to solve the problem and followed the instructions by going on the settings on my TV and voila! it works!  😀 thank you very much 👏👏🙏

[KiranRathod]

I am experiencing the same problem on my KDL-42W705B. Factory restting solves it BUT SO FAR I HAVE HAD TO DO IT 3 TIMES IN 4 DAYS. THAT CANNOT BE A 'SOLUTION'

[agirebox81]

I did everything what people here suggested . you tube start working but only for 1 day . next day it's was again freez and not working . I don't now what to do . I can't do a factory restore every day I think that will be not good for a tv I think any different digestion. 

thanks Agnieszka