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Youtube app error

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ricercare
Visitor

Youtube app error

Hi,

Youtube has been working fine on my bravia tv for the past month. I then changed my youtube (google) password and now the app will not load; I get the message 'The service cannot be accessed at this time'. Is there a way to clear my password so it will load? (N.B. I have already tried a 'reset to factory settings' with no luck...)

Thanks in advance!

Richard

2 REPLIES 2
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Catmambo
Contributor

Strange as the App is just accessing your youtube account directly. Has it re-prompted you to re-enter your password on the TV? Maybe change it again via your PC to something straightforward and see if that works? Its also caps sensitive just so you are aware.

Thanks

profile.country.en_GB.title
ricercare
Visitor

There is no password prompt. I can't get past the 'Service is not avaiable at this time' message, which just has a 'retry - cancel prompt'; there's no way in to access any of the youtube menus!

Have just changed the google password again and the same message appears...