USB Flash drive issues

[Pumprock]

I have a KD55XF90 and when I plug my USB flash drive in, I’m prompted to access the files. So I can find a video I want to watch and play it. But if I come out of that and watch something through another source, I can’t find how to access the USB drive again? It’s not in the source list? I have to unplug it and plug it back in? Also, I have .mov and .mp4 files on the drive and sometimes it plays both types and other times it says ‘video format unsupported’ to both file types? It’s just consistent. Thanks. 

[EdwinaU]

Hi there,

Welcome to the forum. We'll see what we can find out about this and update you as soon as we can. Maybe some of our members will also have some knowledge to share.

Best wishes,

Ed

[The_Black_Rose · Accepted solution]

Hi Pumprock,

You can press on Home then go to Videos to view the videos stored on the USB drive. It's very strange that the same file format can't be played all the time. Did you try a different USB drive?

Cheers,
The_Black_Rose