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Lip sync KD43XF7002 issue

starbug
Explorer

Lip sync KD43XF7002 issue

KD43XF7002 TV

 

I'm experiencing a delay in sound output to an external system. TV speaker sound is synced with picture. Sound from Yamaha RX-V585 AV receiver is delayed giving a lip-sync issue both from the HDMI ARC and also identically from the optical output.  I have run the TV optical output through another stereo DAC also with identical delay.  The Yamaha has a lip-sync delay function but since the audio is already delayed this only makes it worse. I have tried all the settings I can find, including a factory reset of the TV.

 

Since 2 separate DACs give identical delay I conclude that the fault must be with the TV. Other inputs direct to the Yamaha play with perfect sync.

 

The Yamaha is feeding TV to the ARC HDMI, all other inputs to the Yamaha.

 

Anyone have any insight into what's going on or how to address this?

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Sean_Mc
Moderator

Hi there,

 

There are a number of reasons that can cause the audio and video to be out of sync. Please see the following information here for steps to resolve the issue.

 

Let me know how you get on?

 

Best wishes,

Sean Mc