Channel Islands Content

[snow50]

Hi all

I have two Sony Network Media Players that have exactly the same problem.

They are both SMP N-100.

when I first purchased them a few weeks ago they had Sky News, BBC I Player, 5 on Demand, Qriocity and others including Youtube.

After a system update those channels with the exception of Youtube have been replaced with other channels

that I do not need or want : Concierge.com,  Epicurious.com, Style.com, Dailymotion, Wired, Blip.tv, Singing fool, Video Detective and others.

I have tried updating but I already have the latest update .I have reset everything again and again and it makes no difference. I am located in Jersey in the Channel Islands and i am now wondering if these boxes are set up for this location.

Has anyone else experienced similar problems or could recommend anything else I might try.

Snow50

Message was edited by: Catmambo

Edited title to make it easier for others with similar issues to find.

[Catmambo]

Yes I've heard of this in the Channel Islands - definitely an ISP side problem. The box isn't being told its correct geo-location by the ISP and so is defaulting to the standard content lineup. I'd get in touch with your ISP and explain the problem as its only something they can fix.

Thanks

[Newtel-ISP]

Hi

I am one of the ISP Team for the customer who raised this query.

Can you please confirm how your equipement checks its geo-location?

Does it use a standard look up on one of the following

1. on the allocated IP via WHOIS ,

2 , on the allocated IP via the RIPE database

Do you then check the reply against an internal table , to allow you to allocate the correct channels?

All the Channel Island's ISP's have had issues in the past with companies NOT including the Channel Islands within the UK for media usage.

Robert Carroll

ISP Team

Newtel.JE