Apps no longer run on Bravia KDL-48W605B

[redballoon]

Hi

Last night i was using both the YouTube app and Netflix through my KDL-48W605B, today, only a handful of apps are displaying, the YouTube and Netflix apps don't do anything at all (pressing the Netflix button on the remote produces a "Feature not available" message.

Only a handful of Apps are listed.

Refreshing the internet content results in a success message, though on the odd occasion I get the 1107 error message. 

The television is contected to the internet - I've tried bith wi-fi and hardwired - with the television giving succesful connections. My internet connection is fine, as my laptop, phone and tablet connect ok.

I've switched off both the television and router a few times and lef them off for a few minutes but still with the same issue when they are both turned back on.

Is there something wrong at Sony's end?

[Anonymous · Accepted solution]

Hi there

This sounds like an issue that occured last weekend:

https://community.sony.co.uk/t5/televisions/all-streaming-apps-missing-or-not-working/td-p/2135470

By the time you read this, can you confirm if its still not working?

Cheers

[redballoon]

Hi, thanks for your reply.

In the end, I carried out another reset to factory settings and all the apps appeared and were working again.

Thanks.