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Anyone had problems with 3D transmitter?

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evobaz
Visitor

Anyone had problems with 3D transmitter?

Sat down with the wee lass to watch Dispicable Me on 3D but for some reason the TV doesn't seem to realise that there's a 3D transmitter connected to it.

When I try and watch the film in 3D the blu-ray pauses and I get a message saying 3D TV required. When I press the 3D button on the TV remote I get a message saying "3D transmitter required - available seperately"

Anyone have any ideas? The tv and transmitter are only 3 months old.

3 REPLIES 3
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Catmambo
Contributor

Have you updated the firmware on both your devices? What model products are they?


Thanks

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evobaz
Visitor

No i've not updated the firmware and to be honest - i wouldn't know how to.

TV is a 46HX803 (i think) and not sure on the transmitter model number. It came in the 3D starter pack with the 6 films and 2 pairs of glasses.

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Catmambo
Contributor

Worth checking to see if you are currently using the current version as updating it may resolve it... Its a 5 minute job and pretty straightforward

http://support.sony-europe.com/tvhc/tv/lcd/lcd.aspx?site=odw_en_GB&m=KDL-46HX803

Thanks