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I can connect to the wi-fi network at home but i can't access the internet. When i tried to go online using my phone, it'll just show "Communication error. Try again, turn off Wi-Fi or contact your provider for support".
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Are you connected to another router or just the router at home? If you have a password on the network, you can try removing it and reconnecting.
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Make sure that under both Internet and Streaming settings, the Allow local conn. is set to Yes.
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I've done that but it still doesn't work.
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Does this occur when you connect to other wifi networks as well?
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@Dr_Chris Yes, it does.
@Annie-SEAnswers I'm connected to just the router at home. I've just tried it, and yes it worked. Thanks a lot.
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Cant upload updates. As message saying, "upload interupted".phones several years old & has bern off for ages. The provider is Virgin.