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missing options

SOLVED
vickeyo7
Visitor

missing options

y there is no security question for pattern lock in xperia l after the update of 4.2.2

1 ACCEPTED SOLUTION

Accepted Solutions
Alexander1
Champion

Sorry, my bad. 

Do you get any options at all after you have enter the wrong code multiple times? 

If you don't, you can reset the phone and the lock by repairing the phone software using PC Companion: 

http://www.sonymobile.com/update


In PC Companion, press start on Support Zone > Start on Update the phones software > Press the blue link that says "Repair phone".

View solution in original post

4 REPLIES 4
Alexander1
Champion

Hi, 

Check which application that is listed under settings > security > device administrators. The application have disabled the pattern lock option for you. 

vickeyo7
Visitor

pattern lock is working ...y there is no security question

Alexander1
Champion

Sorry, my bad. 

Do you get any options at all after you have enter the wrong code multiple times? 

If you don't, you can reset the phone and the lock by repairing the phone software using PC Companion: 

http://www.sonymobile.com/update


In PC Companion, press start on Support Zone > Start on Update the phones software > Press the blue link that says "Repair phone".

vickeyo7
Visitor

is there kit kat update for xperia l