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Xperia m5

profile.country.GB.title
avcutku
New

Xperia m5

Hi, my phone wifi don’t work.

I press the unlock button but it does not open.

please help me

4 REPLIES 4
profile.country.GB.title
Sean_Mc
Moderator

Hi there,

 

Welcome to the Sony Community.

 

I would recommend getting in touch with the Mobile support team for further help here.

 

Best wishes,

Sean 

profile.country.DE.title
IamNic
Expert

Hello @Sean_Mc,

 

the URL you linked is dead.

 

Only thing I get when accessing the site is:

 

<Error>
<Code>AccessDenied</Code>
<Message>Access Denied</Message>
<RequestId>0681158DC232871A</RequestId>
<HostId>
4NrWvzTdhuKhuZJzmcEE7e8cHGaNbjrUXRQhLpFNjqvXGtc4iuq4D5+yuVxpROMkChKoxuHTeNk=
</HostId>
</Error>
 

- Nic

profile.country.GB.title
Sean_Mc
Moderator

Hi @IamNic

 

The link works fine on our side. Try and clear your cache to see if that works for you. 

 

Sean 

profile.country.DE.title
IamNic
Expert

Hello @Sean_Mc,

 

now it also works for me  (without clearing the cache or doing anything else).

 

- Nic