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WH 1000X M3 bluetooth volume too low

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charl_c
New

WH 1000X M3 bluetooth volume too low

My headphones (WH 1000X M3) have been working perfectly fine for the past 5 months. However, the bluetooth volume has gone so low l can barely hear much. When l use the cable connecting headphones to device instead, the volume is perfect. What could be the reason, and how can this be resolved??

 

2 REPLIES 2
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Pascale_F
Moderator

Hi charl_c

Welcome to the Community. 

It's best to contact
Sony Support about this.

Thanks,

Pascale

profile.country.FR.title
dogabri
New

I have the same issue with the 1000X model. Did you had the solution?