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upload for images problem

GERALDINE.FRANCIS
Explorer
Explorer
January 2020
January 2020

upload for images problem

I have just joined Sony Community and tried to upload images only to find that when doing so I receive a message confirming that I have exceeded my 24 hour quota?  The only image I have posted is my Avatar.  Does anyone have a help link for the site admin please? Thanks Geraldine

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Anonymous
Not applicable
January 2020
January 2020

Hi Geraldine,

 

Welcome to the Community. I have asked the admin to look into this for you. 

 

Kind regards, 

 

Arthur

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Anonymous
Not applicable
January 2020
January 2020

Hi Geraldine,

 

We've been advised that there is a limitation of 5 images per day. The system counts all upload attempts no matter where the image has been uploaded. If the upload is cancelled it also counts as 1 upload.

 

Please wait 24 hours before trying to upload again over the weekend and let us know if the problem persists.

 

Thank you, 

 

Arthur

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