Join now - be part of our community!

Remote control, android TV Sony

profile.country.FI.title
Elkomero
New

Remote control, android TV Sony

My remote control started to be problematic. When I pick up the sound from the controller, it gets stuck and goes up 100%. Same as searching for channels with the +/- button. Where's the problem? TV is 2 years old.

4 REPLIES 4
profile.country.GB.title
Sean_Mc
Moderator

Hi there,

 

I'd recommend getting in touch with the Support team here for further help. 

 

Best wishes,
Sean 

profile.country.FI.title
Elkomero
New

I'm getting a new remote.

profile.country.GB.title
Tracey335
Explorer

Hi i have a x94j android tv and the voice control wont work unless bluetooth is switched on, then there's no sound through the tv. Any help is appreciated thanks 

profile.country.GB.title
HannahEd01
Community Team

Hey Tracey335, that's because the voice control part is the only thing on the remote that needs Bluetooth.