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Hi Rich,
So I can try to help, can you let me know the full model number of your TV?
Best wishes,
Sean Mc
Hi richhaye50,
In these situations, I suggest that you strat by resetting the TV like explained here: https://www.sony.co.uk/electronics/support/articles/00170595. The article explains the steps of the reset procedure. I'd recommend that you follow them and let us know if the problem is resolved.
Regards,
Vanilla_