Share your experience!
Just wanted to express my profound dissatisfaction regarding SONY Europe/Romania services! Incredible bad experience!
Was given an used replacement, unsealed, cause my TV presented a malfunction during the warranty. The replacement is even worse, far away of what expecting from a smart TV - the image is doubled, definition extremely poor, like for a 1960s TV set! Under the excuse that the TV replacement set proved good - but no technical test form provided, has passed already two months and nothing happens.
Not recommending to buy SONY products in Romania..., even though the same attitude I got from UK when acknowledged them...., therefore, pray to have a good product, otherwise you might end up in this frustration that a brand like SONY doesn't live up to the expectations clients have and WARRANTY CERTIFICATE is stating!
Hi romeob,
Welcome to the Sony User Community Forum..
Unfortunately not much we can do from the forum but I have forwarded your comments to a contact within Sony in a hope that someone might contact you to discuss your problems, if you do receive contact could you please update this thread..