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Camera app Xperia XA2 - soft snap filter

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Line.BB
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Camera app Xperia XA2 - soft snap filter

Hi everybody,

I'm having a problem with my camera app at my Sony Xperia XA2 mobile. It's the standard app and the problem started after a reset of the mobile in September.

When I'm taking pictures of faces inside forexample, the pictures often turns out blurry - most visible in the characters/borders of the face. It looks like a filter to make it more beautiful - the automatic mode is switching to "soft snap" (Danish: "blødt snap"), but there's no way to remove it or change it. I could choose manually camera, but that's different. Can someone help me? Maybe with another app? Or how to remove that filter?

-Line

1 REPLY 1
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Sean_Mc
Moderator

Hi Line,

 

Welcome to the Sony Community.

 

As this is the Sony Electronics forum I would recommend posting your question over on the Sony Mobile community here for further help.

 

Best wishes,

Sean