Bravia KDL43WF663 and BBC iplayer 24-11-2019

[PGG936]

Hi,

I have 2 x Sony Bravia Model KDL43WF663. Today both stopped streaming BBC iplayer programs, just keep buffering. I thought it was a problem with my wifi at first. However My5, UKTV play, ITV HUB and 4, all load and run without a problem.

Has anyone else had problems with iplayer recently?

Thanks

[Sean_Mc · Accepted solution]

Hi there,

Welcome to the Sony Community.

I'm looking into this and will update the thread when I have an answer for you.

Best wishes,

Sean 

[The_Black_Rose]

Hi PGG936,

That's so strange. Have you tried refreshing the internet content? Home - Settings - System Settings - Network - Refresh Internet content.

Cheers,
The_Black_Rose

[PGG936 · Accepted solution]

Thanks for that. Got the issue sorted after help from Sony engineer. Turns out the problem was not the TV but an external problem.

Thanks again

[The_Black_Rose]

Hi PGG936,

Great stuff! Happy to know that everything is up and running again !
 

Cheers,
The_Black_Rose