Share your experience!
Has anyone been able to claim the above 4K disc? Sony do not want to send me mine, even though they have have all the amazon receipts and a picture on the actual machine, just templated answers.
Hi Ewan,
Welcome to the Sony Community.
Did you fill in the validation form on the Sony website?
Best wishes,
Sean
hi Sean_Mc
i have exactly same problem i bought brand new Sony UBP-X800 m2 player from Currys /PC world , when trying claim my disc SONY website , reject my serial number and look like some use the serial number before , but i bought brand new stright from Currys warehouse i have ricept !!!!shame sony
Hi,
I will try passing this one to Sony. Hopefully someone will get in touch with you soon.
Cheers,
The_Black_Rose
hi ! thank you The_Black_Rose for your help yesterday Mary from Sony support ask me about details and we will see , i will send proof of purchase and photos my new 4k player including serial number , now i waiting on answer !have good day and thank you once again for help !!!!