Wrong time + greyed out time options (Bravia 2015 Android TV)

[andrebrd]

Hi,

I have the KDL-50W755C, Bravia 2015 Android TV. Unfortunately, the time is wrong - its time is 88 minutes in the future. I wanted to change it in the settings, but all options are greyed out. When I go to "Settings" --> "Date & Time" --> "Time", only the option "Use 24-hour format" is available. All other 3 options, one of them "Set time", are greyed out. The time zone is the correct one.

So now the TV is showing a wrong time and is not allowing to change it. What can I do about it?

Thanks for your help!

[MiCal1967]

Did you try this:

http://sony-eur-eu-en-web--eur.custhelp.com/app/answers/detail/a_id/83480/kw/date%20time%20wrong

but if this is 88 minutes and not integer hours there can be a software or hardware issue.

Try disconnecting from modem router and then watch a dvb channel to see if corrected.

[MiCal1967]

Also have a look if by mistake you entered Store Mode(Retail Mode Settings) and disable by selecting Home Mode.

Another problem could be internal CMOS( back-up) battery if of course new TV sets include one on their mainboard. But then you should have and some other issues like lost settings, channels etc

[hija31]

@andrebrd

Did you solve this?

I'm having a same problem at KD-55XD8599 model.

[kinggo01]

@hija31

Is your Automatic date & time set to OFF? With other options you can't manually change time and date and that's why they are greyed out.

[hija31]

It's set to "Use brodcast time" and I can't change it, because is greyed out!!!!

[kinggo01]

hmmmm..... that option should always be available. Are you using some restriction on the profile? Or maybe another profile? Didn't try that personaly but..... I know that using VPNs can sometimes mess up network time.

[hija31]

I've just reseted the TV and now it's showing the correct time, but the option is still greyed out.

Automatic time zone is "On" and greyed out.

No, I'm not using any restrictions and using only one profile.

[MiCal1967]

Hi @hija31

Same issue for me here :

https://community.sony.co.uk/t5/android-tv/v3865-missing-automatic-time-zone-adjustment/m-p/2324255#...

The difference is that mine is set to OFF

[rit_mrtns]

I'm having the exact same issue. ANd because of that I can't play Netflix. How did you solve your problem?