Charged for free movies

[Confuseduser_1000]

Hi all,

We just purchased the Sony 65 inch tv which had the two free movie offer, which we availed, however to avail it, we needed to provide credit card information. Now I have received my credit card bill with both the movies charged on it. Has anybody else faced this? Need help please.

thanks.

[Prior20]

a well known issue sony choose to ignore & still promote....

[Confuseduser_1000]

Thanks for the response....any one got a refund from them?

[Pascale_F]

Hi Confuseduser_1000, 

Welcome to the community. 

I'm just going to try to find some answers for you. In the meantime, maybe someone else in the community might have some ideas. 

Thanks,

Pascale

[Win_88]

Hi there,

Have you tried reaching out to Sony support about this?

Win_88

[Confuseduser_1000]

Hi there, thanks for the reply. Yes, I have contacted them and they are looking into it. They should respond in the next 24 hours.