Update to A7M3 Firmware from 3.10 to 4.0

[luciano.o]

Hi, Has anyone tried to update their A7M3 to the latest Firmware version? I have tried to follow the on line user guide for the update and it always fails. The guide suggests turning the camera off and removing the battery and then re-launching the Updater App. After the 4th attempt with different USB cables I have stopped trying until I get some feedback from Sony or other users as to their experience? Has anyone tried this yet?

[Peter_S.]

Hi,

Are you using the original USB cable that has been supplier with your camera?

If not, please do so.

Cheers
Peter

[HannahEd01]

Hey, make sure you check the instructions on the update link as many missing steps will cause this: https://www.sony.co.uk/electronics/support/e-mount-body-ilce-7-series/ilce-7m3/software/00257836

[luciano.o]

Hi, thanks for the advice, but, having followed the instructions and tried all the suggestions for correcting the problem, I have not been able to perform the update. I will next try the Sony support directly.

[dawoodh97]

I updated mine yesterday. Followed the instructions here and it was straightforward, even though I did not use the cable that came with the camera. 

[pjono77]

Hi luciano,

I am having the same problems and have tried 6 usb cables and the one that came with my camera. The camera connect to my PC except on the Mass Storage setting.

Have you found a fix to this?

[luciano.o]

Hei Pjono, I’m glad to hear I’m not the only one. TBH after trying all the permutations as you did, I haven’t bothered. As this is a non urgent update for me, I will wait until Sony or someone comes up with a solution.

In the meantime, if you do find the answer, please let me know

[pjono77]

Hi Luciano.o,

I have been having emails from Sony and they keep saying the problem is with my USB  drives which I don't believe. I still think it's a Windows 10 problem.

I tried the update on a friends old laptop with Windows 7 and update installed with no issues at all in about 10 minutes!

I will keep trying with Sony and let you know my findings

jono

[jebrads57]

I have tried this multiple times with the original USB lead with no success and have now given up. 

[luciano.o]

Thanks for the update, it confirms my decision to give up too. I hope Sony will release an update for this soon